Maintenance that
runs itself —
say Hey Alina.

Tenants speak. Alina listens, locates the exact room, creates the work order and routes it to the right team — automatically, in any language, at any hour.

A
Hey Alina
Active · Listening
EN
Just say:
"Hey Alina, there's a leak in my kitchen."
T
Hey Alina, water is dripping from the kitchen ceiling.
English detected · Unit 3B · Floor 3
A
Got it — Unit 3B, Kitchen, Floor 3. High-priority ticket created. Manager notified.
Ticket #2847 Auto-located Manager alerted
DE EN TR AR RO PL RU +40 more
The Challenge

Property maintenance
is broken for everyone.

Tenants don't know how to report issues. Managers drown in calls and emails. Technicians arrive at the wrong unit. Every wasted minute costs money and trust. Alina changes the whole equation.

See Alina in action
Tenants struggle to report
Filling out forms in a second language, uploading photos, finding the right contact — most issues go unreported or arrive too late.
Technicians waste 20 minutes per visit
No room information on the work order means 15–20 minutes hunting for the problem before any work begins.
Managers trapped in coordination
Calls, WhatsApp chains, emails — property managers spend hours each week on tasks that should take minutes.
Language barriers delay everything
In German cities, over 40% of tenants speak a different first language. Miscommunication is the rule, not the exception.
Effortless by Design

Three steps.
Complete clarity.

From the moment a tenant speaks to the moment the job is closed — every step is tracked, translated, and timestamped automatically.

1

Tenant speaks to Alina

In any language, at any hour. No forms, no app tutorials, no phone call. "Hey Alina, my heating isn't working." That's all it takes.

2

Alina acts instantly

She identifies the exact room, creates a prioritised work order, translates everything into the manager's language, and pings the right team — in seconds.

3

Issue resolved, fully documented

The technician arrives knowing exactly where to go. Geo-verified check-in, photos, and tenant confirmation close the loop automatically.

Built End-to-End

Everything your
team needs.

One platform connecting tenants, managers, and technicians — no switching, no extra logins.

AI Voice Agent
Hey Alina
Tenants speak in any language. Alina understands, locates the exact room, and creates a work order — automatically.
A
Hey Alina
Listening
EN
T
Hey Alina, water is dripping from my kitchen ceiling.
English · Unit 3B · Floor 3
A
Got it — Unit 3B, Kitchen, Floor 3. High-priority ticket created. Manager notified.
Ticket #2847Auto-located
🎤
Manager View
Live Floorplan Dashboard
See every open ticket as a live pin on your building's floorplan. Spot patterns and deploy your team smarter.
Building Overview · Floor 34 Open
3A
3B
3C
3D
3E
3F
Unit 3A
Heating fault
New
Unit 3B
Water leak
Active
Unit 3E
Socket out
Done
Communication
Ticket-Bound Chat
Every work order has its own thread — tenant, manager, and technician in one place, with live status updates.
Work Order #2847
Water leak — kitchen ceiling
Unit 3B · Kitchen · Floor 3
T
It's dripping quite fast now, urgent please.
Tenant · 09:14
M
Technician Thomas Weber dispatched — ETA 11am today.
Manager · 09:18
Sys
Thomas Weber checked in at 10:58 AM · Geo-verified
Tw
Fixed — pipe joint replaced. Before/after uploaded.
Technician · 11:34
Prioritisation
Smart Escalation
Urgent issues are flagged immediately and overdue tickets trigger automatic escalation — so nothing ever slips through.
Open Tickets — Priority2 Overdue
Unit 2A · Basement
Burst pipe — flooding
Escalated — 2h overdue
Urgent
Unit 3B · Kitchen
Water leak ceiling
High
Unit 5C · Bedroom
Heating unresponsive
Normal
Analytics
Portfolio Dashboards
Response rates, resolution times, and satisfaction scores — across every property, all in one view.
Portfolio Overview — Q4
94%
First visit resolved
4.1h
Avg. response time
4.8
Tenant CSAT
Musterstr. 12
92%
Hauptstr. 4
88%
Bergweg 7
76%
Technician App

Built for the
people on-site,
not just the desk.

01
Geo-Verified Clock In/Out
The moment a technician enters the geo-fence around the job site, they're clocked in automatically. No timesheets, no disputes — every minute recorded and attached to the work order.
02
Exact Indoor Location
Every job shows the precise unit, room, and floor. Technicians walk straight to the problem — no hunting, no wasted time.
03
Before & After Photo Upload
Photos are timestamped and geo-tagged the moment they're taken. Instant proof-of-work, attached directly to the ticket.
04
Live Chat in Every Ticket
Ask the tenant a question, update the manager, request parts — all within the work order, without switching apps.
05
Works on Any Device
Native iOS, Android, and web. The same experience, wherever the job takes you.
9:41Alina
← My Jobs
WO #2847 — Active
Muster Street 12 · Floor 3
Clocked In — Geo-verified
Unit 3B · Kitchen · Floor 3
09:14
WO #2847High
Water leak — kitchen ceiling
Unit 3B · Kitchen · Floor 3
Before
After
+ Add
Mark as Complete
DONE
Next Job
Heating — Unit 5C
Floor 5 · Bedroom · 14:00
What Our Customers Say
"Our technicians used to spend the first 20 minutes of every visit just finding the right unit. With Alina, they walk straight to the problem. That one change alone transformed our operations."
MK
Markus Kaufmann
Head of Property Operations · Berlin
BERLIN WOHNBAU
"Our Turkish and Arabic-speaking tenants never used to report issues — the language barrier was simply too high. Since Alina, we catch problems weeks earlier. It has changed everything."
SK
Sandra Krüger
Portfolio Manager · Hamburg
NORDHAUS GRUPPE

Ready to say
Hey Alina?

Book a free 30-minute demo. We'll show you how Alina is up and running in your building in under an hour — with no technical setup on your end.

Free 30-min demo · No commitment · GDPR compliant